When I Decorate Things
Order processing time:
The time I need to prepare an order for dispatch varies and is usually 1-3 days.
Once the order is dispatched I am not responsible for any postal/delivery service delays.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply.
I am not responsible for delays due to customs.
Returns and exchanges:
I gladly accept returns and exchanges.
Just contact me within 14 days of delivery.
Post items back to me within 30 days of delivery.
I don't accept cancellations.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged:
• Custom or personalised orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)
• Items on sale
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.